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Shipping

How Long Will the Item Take to Delivery?

Please go to "Shipping & Delivery"

Can I Change My Shipping Address after Placing an Order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

Do You Ship Internationally?

Yes, we ship to worldwide.

When Will My Order Arrive?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information as soon as order shipped to help you track the package until received. Please kindly note we are not responsible for delays caused by the customs department in your country.

What should I do if the package is damaged in transit?

  • When you receive the parcel, please check if the package is damaged, whether the products are correct. If there are any problems mentioned above, please refuse to sign for the parcel and contact us in time.
  • If you encounter the condition that the parcel must be signed before it can be checked. Please sign for and open the parcel in front of the courier. After checking, if there is no problem then you can give the receipt to the courier. If there is any problem, please give feedback to the courier and contact us immediately. (It is suggested you take pictures of the package box, product boxes, products, waybill, etc. And pictures should be clear and easy to identify. )
  • If you(or your client) do not check the parcel and signed, the commitment that logistics undertakes transportation risk will end.
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